RETURNS & DELIVERY

RIGHT OF WITHDRAWAL
We are a company that only produces on demand. This means that all products are unique and are produced only and exclusively after ordering. This means that returns and exchanges are not possible if you have ordered the wrong color, size or you have simply changed your mind.

The cancellation period is 14 days from the day on which you or a third party other than the carrier and indicated by you takes possession of the goods, and the complaint must be accepted.
To exercise your right of withdrawal, send us a clear statement by e-mail.
To comply with the cancellation period, it is sufficient to send a notice of withdrawal before the expiry of the cancellation period.

If your order does not arrive within the legal 30-day period, you are entitled to a full refund.

The delivery time for your order is 5 to 10 business days from the moment the order is sent, if your order does not arrive within our estimated time frame, you are entitled to a refund of the funds you paid for the delivery of your order.

 

CONSEQUENCES OF WITHDRAWAL
If you cancel this contract, we will reimburse all payments we have received from you, no later than fourteen days from the day on which we receive notification of your cancellation of this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you.
Under no circumstances will you be charged any fees for this return. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods.

You must return or hand over the goods to us immediately, or at the latest within 14 days from the date on which you inform us of your cancellation from this contract.
The deadline is met if you send the goods back before the expiry of the 14-day period.
You will bear the direct costs of returning the goods.
You must only pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their quality, properties and functioning.